https://support.natalys.com/hc/en-gb 2026-03-19T13:43:08Z https://support.natalys.com/hc/fr 2026-03-19T13:43:08Z https://support.natalys.com/hc/en-gb/articles/13802661147036-How-do-I-choose-the-right-size-of-clothing 2025-07-08T13:03:54Z https://support.natalys.com/hc/fr/articles/13802661147036-Comment-choisir-la-bonne-taille-de-v%C3%AAtements 2025-07-08T13:03:54Z https://support.natalys.com/hc/en-gb/articles/13802731402652-The-product-I-want-is-nos-longer-available-what-should-I-do 2025-07-08T13:03:38Z https://support.natalys.com/hc/fr/articles/13802731402652-Le-produit-que-je-veux-n-est-plus-disponible-comment-faire 2025-07-08T13:03:38Z https://support.natalys.com/hc/en-gb/articles/13802801072028-How-do-I-care-for-my-products 2025-07-08T13:04:18Z https://support.natalys.com/hc/fr/articles/13802801072028-Comment-entretenir-mes-produits 2025-07-08T13:04:18Z https://support.natalys.com/hc/en-gb/articles/13802809550108-Are-your-photos-contractual 2025-07-08T13:04:18Z https://support.natalys.com/hc/fr/articles/13802809550108-Vos-photos-sont-elles-contractuelles 2025-07-08T13:04:18Z https://support.natalys.com/hc/en-gb/articles/13802825677084-I-have-a-question-about-a-product 2025-11-07T10:24:33Z https://support.natalys.com/hc/fr/articles/13802825677084-J-ai-une-question-sur-un-produit 2025-11-07T10:24:33Z https://support.natalys.com/hc/en-gb/articles/13802836403868-How-do-I-create-my-customer-account 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13802836403868-Comment-cr%C3%A9er-mon-compte-client 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13802844590620-How-can-I-modify-my-customer-account-information 2025-07-08T13:03:38Z https://support.natalys.com/hc/fr/articles/13802844590620-Comment-modifier-les-informations-de-mon-compte-client 2025-07-08T13:03:38Z https://support.natalys.com/hc/en-gb/articles/13802856103964-Are-my-personal-datas-protected 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13802856103964-Mes-donn%C3%A9es-personnelles-sont-elles-prot%C3%A9g%C3%A9es 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13802894782620-How-do-I-subscribe-unsubscribe-to-the-newsletter 2025-07-08T13:03:38Z https://support.natalys.com/hc/fr/articles/13802894782620-Comment-m-inscrire-me-d%C3%A9sinscrire-de-la-newsletter 2025-07-08T13:03:38Z https://support.natalys.com/hc/en-gb/articles/13802900116124-How-do-I-create-a-wishlist 2025-07-08T13:04:18Z https://support.natalys.com/hc/fr/articles/13802900116124-Comment-cr%C3%A9er-une-wishlist 2025-07-08T13:04:18Z https://support.natalys.com/hc/en-gb/articles/13802901925788-How-do-I-reset-my-password 2025-07-08T13:04:19Z https://support.natalys.com/hc/fr/articles/13802901925788-Comment-r%C3%A9initialiser-mon-mot-de-passe 2025-07-08T13:04:19Z https://support.natalys.com/hc/en-gb/articles/13802907649948-How-do-I-place-an-order-on-the-website 2025-07-08T13:03:57Z https://support.natalys.com/hc/fr/articles/13802907649948-Comment-passer-une-commande-sur-le-site 2025-07-08T13:03:57Z https://support.natalys.com/hc/en-gb/articles/13802952187932-What-should-I-do-if-I-get-stuck-at-a-stage 2025-11-07T10:25:13Z https://support.natalys.com/hc/fr/articles/13802952187932-Je-suis-bloqu%C3%A9-%C3%A0-une-%C3%A9tape-que-faire 2025-11-07T10:25:13Z https://support.natalys.com/hc/en-gb/articles/13802964205596-I-haven-t-received-an-order-confirmation-email-what-should-I-do 2025-11-07T10:24:50Z https://support.natalys.com/hc/fr/articles/13802964205596-Je-n-ai-pas-re%C3%A7u-de-mail-de-confirmation-de-commande-comment-faire 2025-11-07T10:24:50Z https://support.natalys.com/hc/en-gb/articles/13802974663196-Can-I-cancel-or-change-my-order-once-it-has-been-confirmed 2025-07-08T13:03:55Z https://support.natalys.com/hc/fr/articles/13802974663196-Puis-je-annuler-ou-modifier-ma-commande-apr%C3%A8s-confirmation 2025-07-08T13:03:55Z https://support.natalys.com/hc/en-gb/articles/13803029030044-What-methods-of-payment-are-available 2025-11-17T10:42:14Z https://support.natalys.com/hc/fr/articles/13803029030044-Quels-sont-les-moyens-de-paiement-disponibles 2025-11-17T10:42:14Z https://support.natalys.com/hc/en-gb/articles/13803039714076-Are-payments-secure 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13803039714076-Les-paiement-sont-ils-s%C3%A9curis%C3%A9s 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13803054151068-How-do-I-use-a-promotional-code 2025-07-08T13:03:57Z https://support.natalys.com/hc/fr/articles/13803054151068-Comment-utiliser-un-code-promo 2025-07-08T13:03:57Z https://support.natalys.com/hc/en-gb/articles/13803070502172-How-do-I-pay-with-a-gift-card 2025-11-17T10:37:02Z https://support.natalys.com/hc/fr/articles/13803070502172-Comment-payer-avec-une-carte-cadeau 2025-11-17T10:37:02Z https://support.natalys.com/hc/en-gb/articles/13803072583324-How-to-pay-with-loyalty-cheques 2025-07-08T13:03:57Z https://support.natalys.com/hc/fr/articles/13803072583324-Comment-payer-avec-un-ch%C3%A8que-fid%C3%A9lit%C3%A9 2025-07-08T13:03:57Z https://support.natalys.com/hc/en-gb/articles/13804058142364-Is-it-possible-to-order-by-phone 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13804058142364-Est-il-possible-de-commander-par-t%C3%A9l%C3%A9phone 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13804080037404-Why-can-t-I-validate-my-payment 2025-07-08T13:03:57Z https://support.natalys.com/hc/fr/articles/13804080037404-Pourquoi-je-n-arrive-pas-%C3%A0-valider-mon-paiement 2025-07-08T13:03:57Z https://support.natalys.com/hc/en-gb/articles/13804102092188-What-are-the-delivery-methods-and-costs 2026-03-19T13:43:08Z https://support.natalys.com/hc/fr/articles/13804102092188-Quels-sont-les-modes-et-les-co%C3%BBts-de-livraison 2026-03-19T13:43:08Z https://support.natalys.com/hc/en-gb/articles/13804115609244-Can-I-pick-up-my-order-in-a-store 2025-07-08T13:03:57Z https://support.natalys.com/hc/fr/articles/13804115609244-Puis-je-r%C3%A9cup%C3%A9rer-ma-commande-en-boutique 2025-07-08T13:03:57Z https://support.natalys.com/hc/en-gb/articles/13804143489948-How-long-do-I-have-to-collect-my-order-excluding-home-delivery 2025-07-08T13:03:26Z https://support.natalys.com/hc/fr/articles/13804143489948-Combien-de-temps-ai-je-pour-r%C3%A9cup%C3%A9rer-ma-commande-hors-livraison-%C3%A0-domicile 2025-07-08T13:03:26Z https://support.natalys.com/hc/en-gb/articles/13804149427740-I-want-to-make-a-gift-can-I-enter-the-recipient-s-postal-address 2025-07-08T13:03:26Z https://support.natalys.com/hc/fr/articles/13804149427740-Je-souhaite-faire-un-cadeau-puis-je-renseigner-l-adresse-postale-du-destinataire 2025-07-08T13:03:26Z https://support.natalys.com/hc/en-gb/articles/13804151824924-What-are-the-delivery-times 2025-09-12T07:43:12Z https://support.natalys.com/hc/fr/articles/13804151824924-Quels-sont-les-d%C3%A9lais-de-livraison 2025-09-12T07:43:12Z https://support.natalys.com/hc/en-gb/articles/13804178615196-Can-I-change-my-delivery-address 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13804178615196-Puis-je-modifier-mon-adresse-de-livraison 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13804245518876-How-do-I-track-my-order 2025-07-08T13:03:57Z https://support.natalys.com/hc/fr/articles/13804245518876-Comment-suivre-ma-commande 2025-07-08T13:03:57Z https://support.natalys.com/hc/en-gb/articles/13804276107932-I-haven-t-received-my-order-what-should-I-do 2025-11-07T10:25:03Z https://support.natalys.com/hc/fr/articles/13804276107932-Je-n-ai-pas-re%C3%A7u-ma-commande-que-faire 2025-11-07T10:25:03Z https://support.natalys.com/hc/en-gb/articles/13804296014364-What-should-I-do-if-one-or-more-items-are-missing-from-my-order 2025-07-08T13:03:38Z https://support.natalys.com/hc/fr/articles/13804296014364-Il-manque-un-ou-plusieurs-articles-dans-ma-commande-que-faire 2025-07-08T13:03:38Z https://support.natalys.com/hc/en-gb/articles/13804325006620-How-do-I-return-an-item-and-how-long-does-it-take 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13804325006620-Comment-faire-pour-retourner-un-article-et-sous-combien-de-temps 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13804381894556-Can-I-return-an-item-in-a-shop 2025-11-07T10:25:25Z https://support.natalys.com/hc/fr/articles/13804381894556-Puis-je-faire-un-retour-en-boutique 2025-11-07T10:25:25Z https://support.natalys.com/hc/en-gb/articles/13804401321884-Can-I-exchange-an-item-purchased-online 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13804401321884-Puis-je-%C3%A9changer-un-article-achet%C3%A9-en-ligne 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13804421266844-How-are-returned-items-refunded-and-how-long-does-it-take 2025-07-08T13:03:56Z https://support.natalys.com/hc/fr/articles/13804421266844-Par-quel-moyen-de-paiement-les-articles-retourn%C3%A9s-sont-ils-rembours%C3%A9s-et-sous-quels-d%C3%A9lais 2025-07-08T13:03:56Z https://support.natalys.com/hc/en-gb/articles/13804426215836-How-do-I-create-a-birth-list 2025-10-10T08:00:32Z https://support.natalys.com/hc/fr/articles/13804426215836-Comment-cr%C3%A9er-une-liste-de-naissance 2025-10-10T08:00:32Z https://support.natalys.com/hc/en-gb/articles/13804446358172-I-paid-with-a-gift-card-can-I-get-my-money-back 2025-07-08T13:03:55Z https://support.natalys.com/hc/fr/articles/13804446358172-J-ai-pay%C3%A9-avec-une-carte-cadeau-puis-je-me-faire-rembourser 2025-07-08T13:03:55Z https://support.natalys.com/hc/en-gb/articles/13804468025756-How-do-I-keep-tack-of-contributions-to-my-list 2025-10-10T08:00:32Z https://support.natalys.com/hc/fr/articles/13804468025756-Comment-suivre-les-contributions-sur-ma-liste 2025-10-10T08:00:32Z https://support.natalys.com/hc/en-gb/articles/13804479429660-How-do-I-notify-my-friends-and-family-of-the-creation-of-my-list 2025-10-10T08:00:32Z https://support.natalys.com/hc/fr/articles/13804479429660-Comment-avertir-mes-proches-de-la-cr%C3%A9ation-de-ma-liste 2025-10-10T08:00:32Z https://support.natalys.com/hc/en-gb/articles/13804487846684-How-to-participate-to-a-list 2025-10-10T08:00:32Z https://support.natalys.com/hc/fr/articles/13804487846684-Comment-participer-%C3%A0-une-liste 2025-10-10T08:00:32Z https://support.natalys.com/hc/en-gb/articles/13804528378908-How-do-I-modify-my-list 2025-10-10T08:00:32Z https://support.natalys.com/hc/fr/articles/13804528378908-Comment-modifier-ma-liste 2025-10-10T08:00:32Z https://support.natalys.com/hc/en-gb/articles/13804544452892-How-do-I-close-a-list 2025-10-10T08:00:32Z https://support.natalys.com/hc/fr/articles/13804544452892-Comment-cl%C3%B4turer-une-liste 2025-10-10T08:00:32Z https://support.natalys.com/hc/en-gb/articles/22865485609756-How-do-I-use-my-money-pot 2025-10-10T09:46:07Z https://support.natalys.com/hc/fr/articles/22865485609756-Comment-utiliser-ma-cagnotte 2025-10-10T09:46:07Z https://support.natalys.com/hc/en-gb/sections/13802522646684-PRODUCT-INFORMATION 2025-11-07T10:24:33Z https://support.natalys.com/hc/fr/sections/13802522646684-INFORMATIONS-PRODUITS 2025-11-07T10:24:33Z https://support.natalys.com/hc/en-gb/sections/13802575162524-CUSTOMER-ACCOUNT 2025-07-08T13:04:19Z https://support.natalys.com/hc/fr/sections/13802575162524-COMPTE-CLIENT 2025-07-08T13:04:19Z https://support.natalys.com/hc/en-gb/sections/13802584337436-ORDER 2025-11-07T10:25:13Z https://support.natalys.com/hc/fr/sections/13802584337436-COMMANDE 2025-11-07T10:25:13Z https://support.natalys.com/hc/en-gb/sections/13802585465372-PAYMENT 2025-11-17T10:42:14Z https://support.natalys.com/hc/fr/sections/13802585465372-PAIEMENT 2025-11-17T10:42:14Z https://support.natalys.com/hc/en-gb/sections/13802588762780-RETURN-AND-REFUND 2025-11-07T10:25:25Z https://support.natalys.com/hc/fr/sections/13802588762780-RETOUR-ET-REMBOURSEMENT 2025-11-07T10:25:25Z https://support.natalys.com/hc/en-gb/sections/13802614077596-SHIPPING 2026-03-19T13:43:08Z https://support.natalys.com/hc/fr/sections/13802614077596-LIVRAISON 2026-03-19T13:43:08Z https://support.natalys.com/hc/en-gb/sections/13802634305052-BIRTH-AND-GIFT-LISTS 2025-10-10T09:46:07Z https://support.natalys.com/hc/fr/sections/13802634305052-LISTE-DE-NAISSANCE-ET-DE-CADEAUX 2025-10-10T09:46:07Z https://support.natalys.com/hc/en-gb/categories/12255655151388-FAQ 2026-03-19T13:43:08Z https://support.natalys.com/hc/fr/categories/12255655151388-FAQ 2026-03-19T13:43:08Z